How We Show Up – Personal Strengths and Communication That Creates Impact

Every interaction at work carries more than words. It carries energy, intention, and personal strengths, often without us realising it.

The way we communicate, give feedback, or choose to stay silent is rarely neutral. It reflects what energises us, what we value, and how we believe good work gets done. At the same time, the very same behaviour can be experienced in very different ways, depending on the environment in which it appears.

In our work with leaders and teams across countries, we’ve seen how personal strengths that feel natural and helpful in one context can come across as unclear, distant, or even overwhelming in another.

This shared curiosity is what brought the two of us together — a coach from Northern Europe and a coach from Eastern Europe — exploring how strengths change meaning when contexts change.

Strengths are personal – expression is contextual

When we talk about strengths in this series, we refer to qualities that energise us and bring out our best. These are often described as character strengths, such as clarity, curiosity, empathy, or courage, in line with the VIA framework by Peterson & Seligman (2004).

Strengths show up in how we communicate, give feedback, handle ambiguity and build trust. Yet their expression is always shaped by context: cultural norms, organisational expectations, and relational dynamics. This means that self-awareness alone is not enough.

What also matters is how our strengths land with others.

This perspective aligns closely with the cultural maps described by Erin Meyer in The Culture Map, where differences in communication style, feedback, and relationship-building help leaders understand why the same strength can be perceived so differently across the world.

Two voices, two contexts – a dialogue

Nina, Finland / Nordic context: In many Nordic workplaces, trust is often assumed rather than negotiated. If I say I’ll take care of something, that promise itself builds credibility. Clarity, autonomy, and getting things done are experienced as respectful. Silence is rarely a lack of interest, it’s often a sign of confidence that others will do their part.

Madalina, Romania / Southeastern European context: That’s interesting, because in many Southeastern European contexts, trust rarely starts as a given. Especially early on, people tend to look for signals of intent before competence. Availability, tone, and small relational cues help people decide whether it is safe to engage.

Nina: That makes sense. In Finland, we often rely on shared values and a strong sense of “how things are done.” It allows us to move quickly, with low hierarchy and clear decisions. At the same time, it can mean that we skip conversations that others might need in order to feel included or aligned.

Madalina: Exactly. When those relational signals are missing, even very capable leaders can be experienced as distant or hard to read. People are observing closely, not to judge, but to reduce uncertainty. They want to understand how a leader uses power, how they respond under pressure, and whether they show up when it matters.

Nina: I recognise that. In the Finnish leadership tradition, often described as an “engineering mindset” structure, efficiency, and trust in competence are real strengths. But they can also put systems and processes ahead of people. When leaders lead others the way they themselves prefer to be led, relational needs that differ from their own can easily be overlooked.

Madalina: And that’s where strengths start to matter beyond self-awareness. It’s not only about what energises us, but about how we adjust the expression of our strengths so others feel safe enough to engage, speak openly, and commit.

Nina: Yes. The strength itself isn’t the issue. What matters is whether it lands. In international teams especially, leadership becomes less about being consistent and more about being intentional.

Neither way is right or wrong. They are simply different expressions of strength.

Questions to carry with you as a leader

  • Have you noticed how your personal strengths show up in your leadership conversations right now?
  • Where do they create clarity, momentum, or trust and where might they unintentionally create distance?
  • What might shift if you became more intentional about how your strengths are expressed even in one upcoming conversation?

In the next article, we move from the individual to relationships and explore how strengths shape trust and feedback when people work together across contexts.

We work with senior leaders and international leadership teams who want to strengthen clarity, trust, and decision-making across contexts. If this topic is relevant for your organisation, you are welcome to continue the conversation with us.

Nina Wendelin, teamcoach, PCC/ICF & Madalina Zaharia teamcoach, PCC/ICF, EMCC SP